News and Updates
3/12/2024:
GameBall Thumb LEs are back in stock. This is the last batch of units for the Limited Edition model. You can get more details here.
3/5/2024:
More good news. Our fulfillment center now supports DDP (Delivered Duty Paid) shipping into the EU. This means you prepay for VAT and duties at checkout. This will avoid the unknown charges that pop up when shipping from the UK to the EU. This should be cheaper and faster for most customers.
2/17/2024:
Good news. The UK/EU shipment was finally released from Customs. Those orders will start shipping next week.
2/12/2024:
All of the remaining US and Canada preorders should go out today. We are still waiting on an answer back from UK customs for our UK/EU shipment. As of this morning they still show, "processing" by UK Customs.
2/5/2024:
The team is working hard to fulfill the backlog of GameBall Thumb preorders. The UK/EU units are still with Customs. We apologize for this latest delay. Early feedback has been positive and we are excited to have more people get their hands on GameBall Thumb.
1/31/2024:
We were able to ship a few GameBall Thumb units today in the US. The UK and EU units are still with Customs but should be released soon. Orders will be processed and shipped in the order received. You will receive an email with a tracking number as soon as it ships.
1/30/2024:
We are still waiting on Customs to release our deliveries of the GameBall Thumb. We will be starting shipping very soon. You will receive an email with a tracking number as soon as it ships.
1/28/2024:
We have released our GameBall Thumb getting started video. You can find it below.
1/18/2024:
We are getting closer to getting GameBall Thumb into your hands. Good news, production is complete and they are shipping from China. Bad news, we found that the bottom label had the wrong model number. This was after the units were packed up and being prepared for Customs. This had to be corrected so that the unit number would match the packaging and user manual. So, we had to bring the entire team back and unbox each unit manually to put a label with the correct model number (see below). This cost us about 8 days, so we have to push back customer shipping 8 days. This means we will start shipping around the 28th. We are express air flying the units from China and expediting processing in our fulfillment center to get these out as soon as possible. Orders will be shipped in the order received. We apologize for this latest delay. This was our mistake and simply human error. We know these delays are frustrating, but we are excited to have people finally get their hands on GameBall Thumb after all this time.
1/16/2024:
Below are some pictures of our GameBall Thumb production. It has been a long road getting GameBall Thumb to market, and we believe people will really like what we have done.
12/30/2023:
We are excited to announce GameBall and ProtoArc have agreed to collaborate moving forward. More details will be shared over the next few months. GameBall Thumb is our first project we have worked together and both parties have agreed to explore future projects together. This relationship is a great opportunity to leverage the benefits both companies can offer and create some exciting new products. You can learn more about ProtoArc here.
12/6/2023:
Due to the demand of the GameBall Thumb Special Edition, we have decided to add a second batch of preorders. They will be available starting December 7th. This second batch will start shipping in late January. More details can be found here.
11/29/2023:
GameBall Thumb preorders are sold out. Preorders should start shipping in mid to late December. Thank you all for the support.
11/20/2023:
GameBall Thumb preorders are now available. Preorders should start shipping in mid to late December. Orders can be placed here.
11/7/2023:
GameBall Thumb pre-sales start November 20th. You can find more details here.
9/18/2023:
GameBall thumb final prototype testing. We should be announcing prerelease sales date soon.
8/23/2023:
GameBall thumb getting closer
7/13/2023:
GameBall thumb preview. Coming later this year.
3/14/2023:
Please check out our GameBall Pro sneak peek video. We would love some feedback.
https://youtu.be/L18gWRwKByc
2/9/2023:
Please check out our latest project updates video:
1/10/2023:
- Out of Stock - We are currently offering a limited number of refurbished GameBalls in our store. The units have been fully tested and certified. This is a good way to get a GameBall at a much reduced price. We can only ship to the United States, and you can find out more here:
12/8/2022:
Check out my latest video where I play some Tiny Tina's Wonderlands with GameBall. You can find it here:
11/18/2022:
GameBalls are now on sale for the holidays. Good time to pick one up.
11/8/2022:
Our shipping issues to Germany have been resolved. All orders should flow through Customs now.
10/17/2022:
Check out this latest GameBall review here.
10/01/2022:
We are currently offering a limited number of refurbished GameBalls in our store. The units have been fully tested and certified. This is a good way to get a GameBall at a much reduced price. We can only ship to the United States, and you can find out more here:
9/1/2022:
GameBall is now on sale. We are offering a limited time flash sale through the 10th. We have very few sales each year, so it is a good time to pickup a GameBall.
8/23/2022:
We can accept orders from Germany again. Germany Customs has resolved the issues and orders are now being delivered. Apologies for the inconvenience.
8/2/2022:
We have to halt all orders to Germany for now. Recently, Germany stopped accepting our orders. They claim we don't have CE certification or a German manual, but we have both. We are investigating and will turn on orders again once this is resolved. Apologies for the inconvenience.
7/21/2022:
The Yellow and Silver ball kit is now available. You can find it here.
7/5/2022:
ShortCircuit released a review of GameBall. You can find it here.
6/13/2022:
Please check out our latest video. We play some V Rising and give a quick project update.
5/23/2022:
We have a new firmware version available (1.7.1).
Changes from 1.52:
1) You can now download a specific downloader version based on your operating system (x64 or x86).
2) We found an issue if you swapped your right buttons you may not be able to left click while your right button is held down.
3) How you toggle your polling rate has changed based on the above issue.
4) We streamlined the .net installation process.
4/11/2022:
If you want to check out GameBall in action, please visit this baller's live stream:
4/4/2022:
Many customers have asked about a travel case for their GameBalls. We do not currently offer a travel case, but we thought we would do some research and buy a few to test out. We found this one on Amazon that works really well. The internal dividers allow you to create a shape that outlines GameBall nicely. We are not affiliated with this company and simply passing on what we have found.
3/25/2022:
Our latest firmware (1.52) is now available. Details can be found here. If you would like a beta version, please email us at: support@gamingtrackball.com
3/5/2022:
Some folks have asked for the exact RGB values. Here you go:
Red 255-0-0
Orange 255-177-0
Yellow 223-217-0
Green 0-255-0
Turquoise 64-245-175
Light-blue 0-201-211
Blue 0-0-255
Purple 168-0-231
Magenta 213-0-19
1/17/2022:
We have resolved our firmware loader issue and version 1.4 is now available to beta test. If you are interested, please email us at: support@gamingtrackball.com
12/31/2021:
We are now shipping from the United States (Chicago) for US and Canadian orders. This will reduce your shipping costs and delivery times. We are also working on expanding into into Asia Pacific and Australia (no ETA yet).
12/15/2021:
We are looking for beta testers for our new firmware update. It includes the ability to swap the back and left mouse buttons, and you can change the touch settings so the ball and scroll pads are always active. If you are interested, please email us at support@gamingtrackball.com
11/16/2021:
You can now post customer reviews for GameBall. You can find the reviews on the product page.
10/13/2021 Update:
Please check out our latest New World video:
9/27/2021 Update:
Our inventory of Standard Edition GameBalls came in a day early and are now available!
9/25/2021 Update:
Please check out these recent reviews by Optimum Tech and Hardware Canucks.
9/22/2021 Update:
These are sold out - We have a very few remaining Limited Edition GameBalls at our USA location. This is the red ball and red base version. Unfortunately, we can only offer these remaining units to US customers. These will go quickly. Click here to order.
9/13/2021 Update:
We have sold all the Limited Edition GameBall units. Thank you to everyone who has supported us so far. The Standard-Edition units will go on sale September 28th.
8/25/2021 Update:
We still have a few Limited-Edition versions of GameBall left. They are being sold at the introductory rate of $138 USD. The Standard-Edition units will go on sale at the end of September (date TBD) at a rate of $148 USD.
8/23/2021 Update:
Tomorrow (August 24th) is your last chance to get a Limited-Edition version of GameBall. They will go on sale at 8:00 am PDT (3:00 pm GMT), and this will be at the introductory rate of $138 USD. The Standard-Edition units will go on sale in late September at a rate of $148 USD.
8/5/2021 Update:
We will begin selling the final batch of Limited-Edition GameBalls on August 24th at 8:00 am PDT (3:00 pm GMT). This will be your last chance to get a Limited-Edition version of GameBall and receive the introductory rate. The last two batches both sold out very quickly. The plan is to start selling the Standard-Edition (Black ball) units in September (date TBD).
7/22/2021 Update:
All Limited-Edition 2nd batch units have now shipped. If you ordered and not received a tracking number, please check your spam folder. The order date for the Limited-Edition final (3rd batch) GameBalls will be mid August, and we will post the exact date soon. Standard-Edition (Black ball) sales should be September (date TBD).
7/15/2021 Update:
We have shipped about half of the second batch pre-orders so far this week. They are being shipped in the order received, and we are doing our best to get them out quickly. Watch for a shipment email with a tracking number. You may need to check your spam folder. The final (3rd) batch of limited-edition will go on sale in August. We are trying to build these beforehand and ship them the same week they are sold so you don't have to wait as long. The standard-edition GameBalls (black ball) will go on sale in the same way, but we don't have a date yet. The demand for GameBall was much better than anticipated (thank you), and we are ramping up production to accommodate.
7/9/2021 Update:
Next week, the second batch of GameBalls will start to ship to customers. These will be shipped in the order received. We have seen some shipping delays in the EU due to the Brexit change that started July 1st. This is impacting all shipments and not just GameBall. We are still investigating some support items from customers and will post updates on our support page. Overall, we are pleased with the early feedback we are getting on GameBall. We have not yet sent review units to influencers and streamers as our focus has been on paying customers first.
6/30/2021 Update:
We have shipped all pre-orders from the first batch. Overall, we are pleased with the feedback we are getting. We have a few issues we are investigating and updates will be provided as we get them. The third batch of Limited-Edition pre-orders will be in August, but we don't have a sales date yet. We are ramping up production to meet the demand.
6/24/2021 Update:
For the first batch of pre-orders (June 2nd), we are trying real hard to get the last orders out the door this week. All these units are built and with our fulfilment vendor. You will get a tracking number as soon as it ships. We know you are waiting.
We have now sold out of the second batch of Limited-Edition pre-orders. We sold through this batch in 26 hours. This batch of pre-orders should start shipping the week of July 12th. We don't have a date yet for the final batch of Limited-Edition pre-orders or the date for the Standard-Edition pre-orders (soon).
For early reviews and discussions, we recommend you visit the trackballs subreddit at https://www.reddit.com/r/Trackballs/
We have been blown away by the response to GameBall. Thank you all so much for the help and support over these 5+ years.
6/22/2021 Update:
Just a reminder; tomorrow (June 23rd) the second batch of GameBall Limited-Edition pre-orders will start at 10:00 am PDT (5:00 pm GMT). We anticipate these will sell out even though the size is almost double from the first batch. Please note, this pre-order batch should start shipping the week of July 12th. For the outstanding pre-orders from the first batch, we hope to ship all this week. We are taking extra care to ensure each unit is fully tested and certified before shipment.
6/20/2021 Update:
We can now accept and ship orders to Norway.
6/18/2021 Update:
After 5+ years we shipped our first GameBalls today!
We shipped about 20% of the pre-orders today, and the store should update soon with tracking numbers for those shipped orders. If your order was shipped, you will receive a notification shortly. If not, it should be next week. We had hoped to ship all outstanding orders this week, but we ran into a quality issue that made us change the build process. In addition, we are doing extra quality checks to make sure your first experience with GameBall is a positive one. This has slowed us down, but we are doing all we can to get these into your hands as soon as possible.
This has been a long journey and we are very excited for people to finally get a chance to try GameBall. Thank you all for the support along the way.
6/15/2021 Update:
Pre-order shipments for the first batch of GameBalls will start later this week. Orders will be shipped in the order received. We were hoping to start shipments today (15th), but we are doing some extended quality testing that will push out a few days.
The next batch of pre-orders will be the 23rd at 10:00 PDT (5:00 pm GMT). Please note, we are moving out the shipping dates for this batch of pre-orders due to constraints in the supply chain. These orders will start shipping the week of July 12th. We will release three total Limited-Edition batches before we move to the Standard-Edition (Black ball) version. Once the Limited-Edition GameBalls are sold out, we won’t make more of that version. We don't have a date yet for the pre-orders of the 3rd batch of Limited-Edition units.
We are very excited to hear back from our customers on what they think of GameBall.
6/2/2021 Update:
Wow, we sold out of our first batch of pre-orders in 7 minutes and 49 seconds.
We are targeting 10:00 am PDT (5:00 pm GMT) June 23rd for our second round of Limited-Edition GameBall pre-orders. This will be a larger production run, and we plan to start shipping these before the end of the month. These dates may change, so please check our website (News and Updates page) for the latest. We will release three total Limited-Edition batches before we move to the Standard-Edition (Black ball) version. Once the Limited-Edition GameBalls are sold out, we won’t make more of that version.
Thank you all so very much. We are blown away.
6/1/2021 Update:
Hello Trackballers,
Just a reminder; tomorrow (June 2nd) the GameBall Limited-Edition pre-orders will start at 10:00 am PDT (5:00 pm GMT). This first batch will be our smallest release as we ramp up production, and we expect to sell out quickly. We still anticipate shipping to begin on the 15th of June.
We are extremely excited to have reached this stage, and are looking forward to people getting their hands, “pun intended”, on GameBall.
5/19/2021 Update:
Hello Trackballers,
We are targeting June 2nd at 10:00 am PDT (5:00 pm GMT) to start presales on our first batch of GameBall Limited-Edition units. We will be releasing three total Limited-Edition batches and once they are gone, we won’t make more. This first batch will be our smallest release as we ramp up production, and we expect to sell out quickly. Shipments for this first batch are expected to begin June 15th. Each batch of presales will be released separately, and we will let you know in advance of each presales date. The Limited-Edition version is being offered at a reduced rate of $138 USD, and the Standard-Edition version will be priced at $148 USD. The Limited-Edition will have a red ball and a red base while the Standard-Edition will have a black ball and black base (no other differences). Sales of the Standard-Edition will start once we have sold through the Limited-Edition units. These dates/times may change, so please always check the GameBall website (News and Updates page) for the latest information.
Thank you all for the ongoing support!
5/8/2021 Update:
Good news. We passed our final certification test yesterday. This means we can start pre-sales in a few weeks with shipments right after that. In addition, we just released our detailed Getting Started video. The support page has also been added. Look for another update soon on how, and when, you can place pre-orders.
We are almost there!
4/6/2021 Update:
This is Eric with a project update on GameBall. The good news is the United Kingdom has begun lifting Covid19 lockdown restrictions. This is giving us more access to our manufacturing facility. We still have limitations, but we should be able to get back on our production schedule. One remaining hurdle is our EMC certification. This is a required certification to test how much electromagnetic interference (or noise) the unit produces. Once we pass this test, we can order and manufacture our final circuit boards. Most other items on our critical path are now complete. The firmware is going through final testing, and the raw components are being ordered. The user manual is complete and will be available in multiple languages. We are also working on a “Getting Started” video to explain all the functions and settings for GameBall in detail.
So, when will we ship? Our best-case schedule is shipping near the end of May with pre-sales starting a few weeks prior. However, this may change if we run into any production issues, or we don’t pass the EMC test. We will be sending out more frequent updates as we get closer to starting pre-sales.
Thank you all for sticking with us during the pandemic delays. We believe in the product and are committed to bringing GameBall to market.
The GameBall Story
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